ChemStat Does Not Print the First Page of a Report
Symptom:
You attempt to print a report in ChemStat,
but the first page is blank (or shows only headers and footers).
Details:
We have never been able to duplicate this
problem at Starpoint Software, but it has occurred with a number of
customers. Diagnostics showed that all drawing commands are being
sent to Windows, but the text does not appear on the printer. With
one customer, printing was fine with Windows 2000, until they installed a
service pack. After installation of the service pack, the problem
appeared. Our tests with Windows 2000 were not able to duplicate the
problem.
Solution:
There is a suitable workaround for this
problem. Simply add the report to the workbook and print the report
from the Workbook. This does not seem to cause the problem. If
this does not solve the problem, try adding a dummy report (any kind of
one page report) to the workbook in front of the report you wish to
print. Then print both reports. Finally, you could export the
reports to Rich Text Format (RTF) and print them from Microsoft Word.
Refer to ChemStat online help topics for
the workbook and for exporting to RTF for more information.